Description
WFCA – Information Technology Service Unit Leader Training Course (ITSL)
Date: September 25-28, 2023
Course Times: Monday, 9/25: 9 AM – 5 PM & Tuesday-Thursday 9/26-9/28: 8 AM – 5 PM
Note: Registration to for Public Safety Broadband Technology Association’s (PSBTA) FirstNet Users Summit not required to access to this course.
Room: Sonoma D
Use group code
PSB0924 on the South Point
website to make a reservation.
BOOK ROOM
The Information Technology Service Unit Leader (ITSL) course provides an overview of the ITSL components of the ITSL components including the Unified Help Desk (inclusive of both communications and IT support), IT Infrastructure Manager, Network Manager, and specialist roles. It provides an in-depth overview of their responsibilities and includes exercises for the ITSL’s major functions to ensure reliable and timely delivery of IT services to participating agencies and officials.
Description The requirement to access broadband data during incidents or events has increased exponentially in recent years. This has spurred the need for personnel with highly specialized knowledge and expertise to be included in the ICS during planned events and incidents. In 2018 and 2019, CISA introduced the ITSL course, and SAFECOM and NCSWIC have coordinated with FEMA NIC and other organizations focused on public safety communications to establish the best way to integrate the ITSL into the ICS 12 . The ITSL is needed to provide information management, cybersecurity, and application management for the many critical incident/event related functions, to include: Incident/Unified Command Post, Incident Communications Centers, and various tactical operations centers, joint information center (JIC), staging areas, and field locations. However, the coordinated sharing of this data across agencies and jurisdictions is significantly less mature than radio communication and poses a significant interoperability challenge.
To meet this need, CISA has developed the ITSL course. The ITSL course targets Federal, state/territory, tribal, urban, local, and emergency response professionals, and supports personnel in all disciplines with a communications background and an aptitude for and extensive experience in information technology.
This course is four days long (8 hours each day) and is limited to 20 students.
Class Prerequisites To attend this course, applicants must have the following prerequisites:
- Personal experience:
- A public safety background with experience in field operations and/or experience providing information technology solutions to support public safety operations
- Awareness of fundamental public safety broadband and wireless communications technology
- Completion of the following FEMA online training courses:
- IS-100, Introduction to the Incident Command System, ICS 100
- IS-200, Basic Incident Command System for Initial Response
- IS-700, National Incident Management System (NIMS), an Introduction
- IS-800, National Response Framework (NRF), an Introduction
- Completion of the following FEMA in-person training courses:
- ICS-300: Intermediate Incident Command System for Expanding Incidents
- Additional RECOMMENDED training:
- ICS-400: Advanced Incident Command System for Complex Incidents
Course Dates and Location This ITSL course is offered 25-28 September 2023 at the SouthPoint Hotel Casino & Spa in Las Vegas, NV. There is no charge for this training, and course materials will be provided by CISA ECD. All travel/per diem costs are the responsibility of the individual student. Registration Copies of prerequisite documentation which verify applicants have met the prerequisites and are eligible to participate in the course must be submitted and reviewed at least fourteen (14) days prior to the course start date. Registration is not complete until all documentation has been received and verified by Teila Leighton. Admittance is limited to 20 qualified applicants. Teila Leighton will notify applicants they are registered as soon as their prerequisites are received and verified as complete.
