Douglas M. Aiken brings over 44 years of experience as both an advocate for public safety
telecommunications issues and as an administrator in public safety telecommunications.  He
began his fire service career as a member of the Manchester (New Hampshire) Fire Department
serving for 21 years.  He then became Chief of Lakes Region Mutual Fire Aid (LRMFA), a 36-
community Fire, EMS, and HazMat agency in central New Hampshire.  Chief Aiken served as
the chairman of the New Hampshire Enhanced 9-1-1 Commission for over twenty-six years.  He
retired from the New Hampshire Air National Guard in 2007 at the rank of colonel after a 40-
year military career. Telecommunications Background: Chief Aiken began his public safety
career as the Superintendent of Fire Alarm for the Manchester Fire Department in 1976.  He
became Chief of the Communications Division in 1988 and Chief of LRMFA in 1997 serving until
2011.  He is now the Executive Director of the IMSA Educational Foundation.  He has published
numerous articles and is the author of the original IMSA Public Safety Dispatcher Certification
program.
Chief Aiken is a member of the SAFECOM executive committee, is a member of the Public
Safety Advisory Committee (PSAC) for the First Responder Network Authority (FirstNet), is a
former chairman of the board of IMSA, past president of the Land Mobile Communications
Council (LMCC), past chair of the International Association of Fire Chief's (IAFC)
Communications Committee, served as co-chair – Interoperability Working Group – FCC
Emergency Response Interoperability Center Public Safety Advisory Committee, as chair of the
National Advisory Committee of the Congressional Fire Service Institute, and is a Fellow of the
Radio Club of America.
Chief Aiken served on the Public Safety Wireless Advisory Committee (PSWAC), was a
member of the steering committee of the National Coordinating Committee (NCC), and was
instrumental in creating NPSTC, the follow-on effort to provide a unified voice for public safety
telecommunications needs. Chief Aiken is an amateur radio operator 'ham' (K1WPM) and a
member of the American Radio Relay League. Education:  Chief Aiken holds a bachelor's
degree in Management from Southern New Hampshire University, an associate degree in
Electronic Engineering from Wentworth Institute of Technology and is a graduate of the Air
University Air Command and Staff College and the Air War College. Served on PSAC 2013-
2025